Elevator not working?

Elevator Fault Repair

We take our clients' elevator faults personally.
And we'll tell you exactly why.
A Korsia technician repairing an elevator fault

Every manufacturer

Every type of elevator, with genuine spare parts.

Precise diagnosis

No temporary patches. We get to the root of the problem and solve it.

Full warranty

On every part and all the work.

25 years of experience

Skilled, experienced technicians behind you.

We understand you!

A elevator out of service is not just "inconvenient"

It is elderly residents carrying shopping up the stairs. It is parents with a pushchair stranded on the fourth floor. It is complaints reaching the building committee from day one. In other words, it is the beating heart of the building going quiet.

That is why our aim is clear: not just to "treat the symptoms", but to actually track the fault down and pull it out by the root. We have two clear goals: one, to get your elevator back in service as quickly as possible. And two, to make sure the fault never comes back.

An elevator component during repair
What actually causes faults?

An elevator has many parts, and a fault can come from any of them

Your elevator is a complex mechanical and electrical system that works several hundred times a day. And for every fault, we always have a few prime "suspects".

The doors

One of the hardest-working components of all. They never stop moving, so wear and tear runs high. They are a whole system containing far more than meets the eye: sensors, pulleys, moving metal parts, tracks, belts and more. If the doors are not working or develop a fault, the elevator will refuse to move.

Controls and electrics

Power surges, outages, water ingress, old wiring, a controller fault and plenty of other causes can bring your elevator to a complete standstill, with no outward mechanical sign. Faults like these can keep coming back week after week if they are not correctly identified and dealt with in depth.

Component wear

Cables, bearings, pulleys and the motor wear down over time, and in older elevators or busy buildings it happens faster. A worn component left untreated does not just put the elevator out of service; it can also turn into a genuine safety risk. That is exactly why professional diagnosis catches it in advance.

More often than not, a small fault that is not properly dealt with can grow into a big problem that keeps coming back and drives you up the wall. Our technicians are trained in precisely this: preventing situations like these. They know how to identify the source of the problem, deal with it thoroughly and give you back your peace and quiet. We do not just treat the symptoms; we pull the problem out by the root and make it disappear.

Our advantage

A proper repair starts with access to the right genuine parts

One of the biggest factors in the quality of a repair, and in how long it takes, is access to the right parts at the right time. At Korsia Elevators we keep a stock of original spare parts for most types of elevators, and we maintain working relationships with every major manufacturer in the market. We do this so that we can resolve most faults on the very first visit, without you waiting around for parts that are hard to come by.

Did you know?

One of our core principles, the moment we take on a service contract for an elevator, is having access to the spare parts that suit it. We do this on a tailored basis, every client and their own particular elevator. We know that a repair made with a part that "almost fits" is a repair that won't last long, and that isn't how we work. As far as we're concerned, telling a client the elevator is fixed means we have solved the problem. Nothing less.

A warehouse of original elevator spare parts
Every model, every manufacturer

You are not tied to a contract with your elevator's manufacturer

Our technicians know a wide range of systems and models, and repair elevators from every manufacturer. You are free to choose whoever gives you the best service, without depending on the company that installed it.

For you that means flexibility, better availability and usually a fairer price — without giving up professionalism.

Shall we let you in on a secret?

It is in our interest that your elevator works

Let us be completely open with you: there is nothing we hate more than breakdowns! The more smoothly and reliably your elevator runs, the less work we have. Fewer late-night call-outs to free trapped passengers, fewer urgent repair calls, simply fewer headaches. That's good for you, and it's good for us.

So when we come out to fix a fault, we aren't only thinking about the here and now, we're looking ahead: if we see something wearing down, deteriorating, ageing or due for replacement, we'll tell you openly in advance and recommend preventive maintenance or replacing the parts.

The best way to spare yourself breakdowns (and those frustrating conversations with the building committee) is a service and maintenance contract that looks after the elevator on an ongoing basis and prevents faults before they ever happen.

About our service & maintenance contract
A Korsia technician explaining the system to building committee members beside the elevator
What clients say

We don't like to boast, but look what people say about us

★★★★★

Korsia Elevators give fast, courteous and professional service. We had a recurring fault that has finally been resolved. We are very happy with Korsia.

Korsia client, Google review
Frequently Asked Questions

Questions we are often asked about fault repair

The elevator just stopped. What do we do?

If nobody is stuck inside, the first thing to do is report it to the service company with as much detail as possible: what happened, on which floor, and whether there were any unusual noises or signs beforehand. The more precise the information, the better prepared the technician arrives and the faster the repair. If someone is trapped inside the elevator, that is an emergency requiring immediate rescue, not a fault repair.

How long does a repair take?

Most faults are resolved on the second visit, following a first visit for a thorough diagnosis, especially when the part needed is in stock. More complex faults, ones that require ordering or manufacturing a special part, or intricate work that takes more than one technician, may take longer. We'll always keep you updated on the state of the repair and how long it is expected to take, with no surprises.

And what happens if a part is not in stock?

Then we start a race against the clock to get hold of the part for you as fast as possible. We have working relationships with all the largest manufacturers and suppliers, and our best specialists and our supply chain know how to spring into action the moment it's needed.

Do you repair elevators you did not install?

Absolutely. We repair elevators from every manufacturer and every model. There's no need to stay with the original manufacturer just to have faults dealt with.

How can recurring faults be avoided?

The best way is an ongoing service and maintenance contract with a reliable, well-regarded company. Preventive maintenance deals with wear before it turns into a fault, catches developing problems early, and significantly reduces the number of unexpected shutdowns. Instead of paying for repair after repair, you prevent the faults in the first place.

Which cities and areas do you service?

We're based in Kiryat Ono and provide service in Petah Tikva, Yehud, Ganei Tikva, Or Yehuda, Givat Shmuel and across most of the central region. We know that when an elevator breaks down, response time is critical, which is why it matters to us to be able to reach you as quickly as possible. If you're outside our service areas, you're still welcome to get in touch and we'll see how we can help.

Has your elevator broken down again?

That frustrates us just as much as it frustrates you!

Because in the end, when your elevator runs well, we are the ones who benefit. Tell us what is going on with it and we will get it back to reliable service — fast, and without the headache.